Accessibility Policy

EU2020.HR Accessibility Statement

The Ministry of Foreign and European Affairs drafted this accessibility statement on 9 December 2019. The statement relates to the website.

This website generally meets the accessibility requirements and contains no critical accessibility concerns. The non-accessible content of the website, according to the Web Content Accessibility Guidelines (WCAG, A and AA), is described in this statement.

The Ministry of Foreign and European Affairs of the Republic of Croatia runs this website. We want as many people as possible to be able to use it. For example, this means that you should be able to:

  • change the font size and contrast levels
  • zoom in up to 300 % without the text spilling off the screen
  • navigate most of the website using just a keyboard

We are constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliant areas listed below

Accessibility shortcomings

Shortcomings in image descriptions and text alternatives

Some images lack text alternatives, or the text equivalents may be identical to the link text. On some pages, additionally, the image descriptions are incorrectly identified as image titles (title attribute). Accessibility requirement not fully met.

Iframe lacks description

News items may contain embedded videos that are missing an iFrame description. Accessibility requirement not fully met.

PDFs and other documents

Some uploaded PDFs and Word documents may not be structured in a way that is accessible to a screen reader. Accessibility requirement not fully met.


Some videos do not have captions. Accessibility requirement not fully met.

Browsing website by using assistive technology may be difficult

Content on the pages may not respond appropriately to the user’s actions, which may force the user to go through additional steps before reaching the desired content. Accessibility requirement not fully met.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you encounter any problems that are not listed on this page, or if you think we are not meeting accessibility requirements, let us know by e-mail at and we will try to fix the problem.

Recommended web browsers for desktop and mobile versions are Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge, while other web browsers can present information if they are produced according to W3C standards.